Introduction
The Edge Franklin ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and process your personal information when you interact with our services, website, or physical facilities.
1. Information We Collect
We may collect the following types of personal information:
a. Contact Information
Name
Email address
Phone number
Mailing address
b. Professional Information
Company name
Job title
Professional role
c. Membership and Service Usage Information
Membership details
Service utilization
Access and booking records
Preferences related to workspace usage
d. Technical Information
IP address
Device information
Website usage data
Browsing behavior on our website
e. Communication Information
Correspondence with our team
Feedback and survey responses
Customer service interactions
2. How We Collect Information
We collect information:
Directly from you during registration, booking, or communication
Through our website and online platforms
Via in-person interactions at our facility
Through customer service interactions
From third-party sources with your consent
3. Purpose of Information Collection
We use your personal information to:
Provide and manage workspace services
Process memberships and bookings
Communicate service updates and offerings
Improve our services and customer experience
Ensure facility security
Comply with legal and regulatory requirements
4. Information Sharing
We may share your information:
With service providers and vendors necessary to operate our business
To comply with legal obligations
With your consent
In the event of a business transaction or restructuring
5. Data Security
We implement reasonable security measures to protect your personal information, including:
Secure digital storage
Access controls
Regular security assessments
Staff training on data protection
6. Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent for data processing
7. Cookies and Tracking
Our website uses cookies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children's Privacy
Our services are not intended for individuals under 13. We do not knowingly collect personal information from children.
10. International Transfers
Your data may be processed and stored in the United States.
11. Policy Updates
We may update this policy periodically. The most current version will always be available on our website.
12. Contact Information
For privacy-related questions or requests:
The Edge Franklin
4107 Mallory Lane, Suite 303
Franklin, TN, 37067