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The Edge Franklin

Terms & Conditions

Introduction

Welcome to The Edge Franklin (“The Edge Franklin,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, facilities, memberships, services, and amenities. By accessing our website or using our services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our services or facilities.

1. Services Provided

The Edge Franklin provides flexible workspace solutions and related professional services, including but not limited to:

  • Business suites

  • Coworking spaces

  • Conference rooms

  • Healthcare suites

  • Salon suites

  • Virtual office services

  • Podcast rooms

  • Event and meeting spaces

  • Business support amenities

All services are subject to availability and may be modified or discontinued at our discretion.

2. Membership & Registration

To access certain services, users may be required to register or purchase a membership.

By registering, you agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your account credentials

  • Be responsible for all activities conducted under your account

  • Promptly notify us of any unauthorized account use

We reserve the right to suspend or terminate memberships that violate these Terms & Conditions.

3. Facility Usage Rules

Users of The Edge Franklin facilities agree to:

  • Maintain professional and respectful conduct

  • Use facilities only for lawful business purposes

  • Respect shared workspaces and other members

  • Follow all posted safety, security, and operational guidelines

  • Avoid disruptive, abusive, or illegal behavior

The Edge Franklin reserves the right to remove individuals or terminate memberships for inappropriate conduct or misuse of facilities.

4. Bookings & Payments

Conference rooms, office spaces, and other services may require advance booking and payment.

By making a booking, you agree that:

  • Fees and pricing are subject to change

  • Payment must be completed according to the agreed terms

  • Missed bookings or cancellations may be subject to applicable fees

  • Certain memberships or services may renew automatically unless canceled

Any unpaid balances may result in suspension of access to services.

5. Cancellation & Refund Policy

Memberships, reservations, and service agreements may be subject to cancellation policies outlined in separate agreements or booking confirmations.

Unless otherwise stated:

  • Fees already paid may be non-refundable

  • Refund eligibility is determined at our discretion

  • Membership cancellation requests must be submitted in writing

6. Internet & Technology Usage

Users accessing our internet, Wi-Fi, podcast rooms, presentation systems, or other technology services agree not to:

  • Engage in illegal online activities

  • Attempt unauthorized access to systems or networks

  • Distribute malicious software or harmful content

  • Use services in a manner that disrupts operations

We are not responsible for data loss, connectivity interruptions, or cybersecurity incidents beyond our reasonable control.

7. Privacy

Your use of our services is also governed by our Privacy Policy.

Please review our Privacy Policy here: Privacy Policy

8. Intellectual Property

All content on our website, including logos, branding, graphics, text, and materials, is the property of The Edge Franklin and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Edge Franklin shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of business, profits, or data

  • Personal property loss or theft

  • Interruptions to services or facility access

Users access and use the facilities at their own risk.


10. Indemnification

You agree to indemnify and hold harmless The Edge Franklin, its owners, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your use of the facilities or services

  • Violation of these Terms & Conditions

  • Violation of applicable laws or third-party rights

11. SMS & Communications Consent

By providing your phone number and opting into communications, you consent to receive service-related calls, emails, and text messages from The Edge Franklin.

Message frequency may vary. Standard messaging and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message.

We do not share SMS opt-in data or consent information with third parties for marketing purposes.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on our website with the effective date.

Continued use of our services after changes constitutes acceptance of the revised terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

The Edge Franklin
 4107 Mallory Lane, Suite 303
Franklin, TN 37067

Email: info@theedgefranklin.com
Phone: +1 615-416-5999